We gladly accept return and exchanges
contact us within: 14 days of delivery
ship items back within: 30 days of delivery
Buyers are responsible for return shipping costs, if the item is not returned in its original condition, the buyer is responsible for any loss in value.
we don’t accept cancellations
But please contact us if you have any problems with your order.
The following items can’t be returned or exchanged
because of the nature of these items, unless they arrive damaged or defective, we can’t return for:
*custom or personalised orders
* All sale ítems are Final
* Products that has been worn, used, or altered.
When will I receive my refund?
When the package has been returned to our office, it will be reviewed by our warehouse before they proceed with the approval of the said return. The product must have been shipped within 30 days of receipt of the order, it must not have been used and must be in its original packaging. If your return is approved, a full refund will be issued within a maximum period of 14 calendar days. You will be notified by email of the transaction. Once the refund has been issued it may take up to 2-3 business days to be effective.
On our website only items from the current season are for sale. If an item is sold out, we will try to re-stock it as soon as possible. If an item is sold out, we will remove it from our website. When a size of an item you wish to purchase appears shaded in light grey and, therefore, cannot be selected, it means that it is not currently available.
Mail your returned item to:
38632 PALMMAR , ARONA, SANTA CRUZ DE TENERIFE, SPAIN